Contact Us

Contact BoxyLoot

Questions about an order, a product, a custom request, or a collaboration are welcome.

Email us at support@boxyloot.com. We usually reply within 1–2 business days.

Order support

Please include your order number and the email address used at checkout. If an item arrived damaged or incorrect, attach clear photos of the item and its packaging so we can help quickly.

Returns

Contact us before mailing a return. After a return is approved, we will provide the correct return address and instructions. Returns sent without prior authorization may not be accepted.

Custom orders and collaborations

For custom colors, personalized gifts, wholesale questions, or designer collaborations, describe what you have in mind and include any relevant timing or quantity details.