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Shipping policy

Last updated: July 28, 2026

BoxyLoot ships orders to the destinations available at checkout. This policy explains processing times, shipping charges, tracking, customs, and delivery support.

Order processing

Most BoxyLoot pieces are made to order and are usually dispatched within 3–5 business days after payment is authorized. Weekends and public holidays are not business days. Custom, personalized, unusually large, or high-quantity orders may require additional production time; when applicable, we will communicate this before accepting the order.

United States shipping

  • Standard shipping: US$8 for orders from US$0.00 to US$29.98.
  • Free standard shipping: available for orders of US$29.99 or more.
  • Express shipping: US$15 where available.

Available services and estimated delivery dates are shown at checkout. Delivery estimates begin after dispatch and are not guaranteed.

International shipping

We ship internationally to the destinations offered at checkout. Free standard shipping is available for eligible orders of US$29.99 or more. Depending on the destination and parcel, live carrier services from USPS, DHL Express, or FedEx may also be shown at checkout. The exact charge and available service are displayed before payment.

International orders may be subject to import duties, taxes, brokerage fees, or customs charges imposed by the destination country. Unless checkout states otherwise, these charges are the recipient's responsibility and are not included in the product or shipping price.

Tracking

When tracking is available, we will send a shipping confirmation to the email address used at checkout. Carrier tracking can take up to 48 hours after dispatch to show its first update.

Address changes

Please check your delivery address before placing an order. Contact us as soon as possible if a correction is needed. We cannot guarantee that an address can be changed after production or fulfillment has begun, and the customer may be responsible for costs caused by an incorrect or incomplete address.

Delays, loss, and damage

Carrier delays, customs processing, severe weather, and other events outside our control can affect delivery. If tracking has not updated for an extended period, or if an order arrives damaged or incorrect, email us with your order number and, for damage, clear photos of the item and packaging. We will investigate and provide the appropriate next steps.

Contact

Shipping questions can be sent to support@boxyloot.com. We usually reply within 1–2 business days.

Registered business address: BoxyLoot, 30 N Gould St ste n, Sheridan, Wyoming 82801, United States. Please do not mail returns to this address unless we have provided return authorization and instructions.